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Please stop and take the time to read our terms and conditions

Terms & Conditions

1. Conditions of Carriage/Contract
Brindabella Airlines passengers fly subject to these terms and the laws of the Commonwealth, States and Territories.

2. Limitation of Liability
Brindabella Airlines flies wholly within Australia. Subject to the provisions of the Trade Practices Act 1974 (Cth), the Civil Aviation (Carriers’ Liability) Act 1959 (Cth) and applicable State and Territory legislation liability is limited as follows:

  • • In respect of the death or injury of any passenger - $500,000.00;
  • • In respect of checked baggage - $1,600.00 per passenger and
  • • In respect of cabin baggage - $160.00 per passenger.

Liability for breach of any provision or term implied by Division 2 of Part V of the Trade Practices Act 1974 (Cth) or equivalent state legislation whose operation cannot be excluded is limited to the extent possible to:

  • • Resupply of the services; or
  • • Payment of the having the services supplied again.

3. Check-In Requirements
Passengers are required to be checked-in and ready for boarding 30 minutes prior to the scheduled departure time. Photo identification must be produced by the passenger at the time of check-in. Passengers that fail to check in 15 minutes prior to the scheduled departure time will be denied carriage and rebooked on the next available flight. Passengers that fail to check in by the scheduled departure time shall be rebooked or refunded in the absolute discretion of Brindabella Airlines.

4. Cabin/Carry on Baggage Allowances
Passengers may carry items including the following free of charge provided such items do not exceed 3 kgs:

  • • Handbag, pocket book or purse which is appropriate to normal traveling dress and is not being used as a container for the transportation of articles which would otherwise be classed as baggage;
  • • An overcoat, wrap or blanket;
  • • An umbrella or walking stick;
  • • A small camera and/or pair of binoculars;
  • • A reasonable amount of reading matter for the flight;
  • • Infant's food for consumption in flight;
  • • A pair of crutches and/or other prosthetic device for the passenger's use provided that the passenger is dependant upon such device, may be used for boarding but are to be stowed in the aircraft hold;
  • • All other articles including overnight bags, briefcases, personal computers, vanity cases, cameras etc subject to the aforementioned limit of 3 kgs and not exceeding 48cm (w) x 34cm (h) x 23cm (d) and the condition that aircrew may direct that some of these items be stowed in aircraft lockers;
  • • Wheelchairs may be used for boarding but are to be stowed in the aircraft hold.

5. Checked Baggage
Passengers (except infants) are allowed baggage not exceeding 10 kgs in weight 48cm (w) x 34cm (h) x 23cm (d). Brindabella Airlines will carry excess baggage on a space available basis, and there may be a fee charged.

Any lost or damaged baggage must be reported to Brindabella Airlines in writing as soon as practicable after discovery of the loss or damage.

6. Other Service Provides/Means of Transport
Brindabella Airlines may, without notice, substitute means of transport or service suppliers. These terms and conditions apply to any substituted or altered means of transport or service suppliers.

7. Insurance
Personal and baggage insurance is recommended. Further information with respect to insurance can be obtained from Brindabella Airlines or your travel agent.

8. Government & Other Taxes and Charges
Your ticket price may include government and other taxes, charges and fees. These fees are imposed by entities including government authorities and airport operators. These taxes, charges and fees may constitute a significant portion of the cost of your total fare.

9. Smoking
Smoking is not permitted on any Brindabella Airlines, aircraft or at airport terminals.

10. Conduct During the Flight
Passengers must comply with the following requirements and all other directions of any Brindabella Airlines crew member. When on board;

  • • Seatbelts must be fastened when seated;
  • • Passengers must remain seated when directed particularly while the aircraft is moving on the tarmac;
  • • Electronic devices that may interfere with the flight must not be operated;
  • • Smoking is prohibited (see 9 above);
  • • Alcohol may only be taken if served by Brindabella Airlines;
  • • Infant and child restraints must be used as directed; and
  • • Passengers must generally behave in a matter to which other passengers may not reasonably object.

11. General Discretion to Deny Boarding
If, in the opinion of Brindabella Airlines or its agents, a passenger is in breach of the conditions of carriage or under the influence of drugs or alcohol or that it is necessary for the safety, comfort or security of other passengers or the protection of property, Brindabella Airlines reserves the right to refuse carriage and may deny the passenger boarding or require the passenger to leave the aircraft or other means of transport and may if necessary physically remove the passenger from the aircraft or other means of transport or physically restrain the passenger.

12. Dangerous Goods
The following restricted articles must not be carried in your baggage:

  • • Compressed gases e.g. refrigerants;
  • • Non flammable and poisonous substances such as butane and aqualung cylinders;
  • • Corrosives including acids, alkaline, mercury, and wet cell batteries;
  • • Explosives, munitions, fireworks and flares;
  • • Flammable liquids and solids including lighter or heating fuels, matches, paints or other easily ignited articles;
  • • Infectious substances including live virus, blood, radioactive materials or any other poisons including insecticides and weed killers;
  • • Medicines and toiletries in excess of that required for personal use;
  • • Alcoholic beverages in excess of 2 lts or 2 kgs;
  • • Firearms or weapons of any description.

Passengers shall not tender dangerous or potentially dangerous goods for carriage as baggage. You must not include in checked baggage:

  • • Fragile, delicate or perishable items;
  • • Medicine;
  • • Money, jewellery, precious metals, silverware;
  • • Negotiable papers, securities or other valuables (e.g. cameras and electronic equipment);
  • • Commercial goods or documents; or Passports or other travel documents.

Provided such items comply with applicable size and weight limitations they may b e carried on you or with you as cabin/carry on baggage under your care. Brindabella Airlines accepts no liability for loss of, damage to or delay in delivery of such items.

The passenger is not permitted to carry any sharp objects in his/her cabin, carry on baggage such as nail files, scissors, manicure kits, letter openers, pocket knives etc. Such items must be placed in checked baggage only.

13. Searches
Brindabella Airlines, government or airport officials may require you to submit to clothing and body searches, or require you to submit your baggage to searches or inspections, and search or inspect your baggage with or without you.

14. Warsaw Convention
If the passenger's journey involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the convention governs and in most cases limits the liability of carriers for death or personal injury and in respect of loss of or damage to baggage.

15. Passenger Health
If the passenger has any concern as to well being in flight, Brindabella Airlines recommends that he/she consult his or her doctor before travel and follow the health advice provided by his/her doctor. In particular, pregnant passengers are encouraged to consult their doctors particularly where there is a complicated pregnancy. Passengers are also advised that studies have concluded that prolonged immobility may be a risk factor in the formation of clots in the legs, deep vein thrombosis. Brindabella Airline officers can provide information on exercise to avoid deep vein thrombosis.

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